Job Title: Supervisor ICT Help Desk
Ref No: SICT012011
Location: Lagos
Job Description
- Ensure the timely resolution of UCT Resources users’ problems/issues/questions in a professional manner to minimize any downtime of business activities and or optimize their use of ICT resources
- Support Promasidor Nigeria LAN/WAN and Telephony infrastructure applications (operating systems, e-mail systems etc) to ensure that they provide adequate support to the users, applications and infrastructure they support
- Ensure that all “ICT hardware assets” within Promasidor Nigeria Ltd. Are available, functional, Installed and used in a secure, safe and efficient way, this includes: Computer hardware (CPU, Printers, Peripherals, accessories, etc) UPS, etc.
- Manage Promasidor Nigeria software assets and ensure up to date customization of all desktops and laptops, clients operating systems and applicants
Qualification/ Requirements
- Minimum BSC (Minimum Second Class Lower) . HND (Minimum Lower Credit) from a reputable university, either in Nigeria or abroad in Computer Science, Information Technology, Electrical Electronics Engineering or other related course
- Minimum 3-5 years working experience in similar role
- Apple certification will be an added advantage
Qualification/ Requirements
- Minimum BSC (Minimum Second Class Lower) . HND (Minimum Lower Credit) from a reputable university, either in Nigeria or abroad in Computer Science, Information Technology, Electrical Electronics Engineering or other related course
- Minimum 3-5 years working experience in similar role
- Apple certification will be an added advantage
- Broad knowledge of information systems (Architecture & Security)
- Software (Office Suite & Email)
- Hardware (components of a computer, general maintenance)
- Networking (IP addressing, DNS)
- Systems Oriented
- General Business process knowledge
Reports To: Coordinator – ICT Help Desk
Method of Application
All interested applicants should forward all applications to career@promasidor-ng.com
Applicants must attach their resume (Microsoft word format)
In the subject of the mail, applicants should please quote only their full names, and the reference number of the position applied of e.g Robert Yusuf Odewale SICTO12011
Only shortlisted candidates will be contacted
- Software (Office Suite & Email)
- Hardware (components of a computer, general maintenance)
- Networking (IP addressing, DNS)
- Systems Oriented
- General Business process knowledge
Reports To: Coordinator – ICT Help Desk
Method of Application
All interested applicants should forward all applications to career@promasidor-ng.com
Applicants must attach their resume (Microsoft word format)
In the subject of the mail, applicants should please quote only their full names, and the reference number of the position applied of e.g Robert Yusuf Odewale SICTO12011
Only shortlisted candidates will be contacted
Application Deadline
All applications must be received on or before the 1st of February 2011
All applications must be received on or before the 1st of February 2011
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