MTN Nigeria Vacancies

Job Title  Business Analyst

Department: Customer Relations

Location:  Lagos

Reporting To: Care Manager

Employment Status: Permanent

Job Description:   

            

Business Analyst (Workforce)

•  Determine optimal staffing levels for each work shift (customer assistance centres) and assist in day-to-day workforce management based on real-time data
•  Proactively monitor and record customer reps adherence to work schedule

Business Analyst (Customer Intelligence)

• Design and develop business, financial and strategy models for management
• Identify necessary applications to create a single source and present the output in any user friendly format agreeable and most suited to parties involved with tools like MS Excel or MS Access, Power-point, Oracle, Business Object, SAP.
• Analyse data gathered by self/ subordinate; review and edit requirements, specifications, business processes and recommendations related to proposed solutions
• Make formal recommendations for implementation of new systems, procedures, or organizational changes as required
• Develop viable change management techniques and follow up with the personnel concerned to ensure successful functioning of newly implemented systems, strategy or procedures.
• Collect, analyse, interpret, and summarise data in preparation for generation of statistical and analytical reports and provide intelligence that supports support business plans/ work schedule and decision-making 

Job Conditions:  

Normal MTNN working conditions.

Qualifications and Required Skills:  

• First degree in a related discipline
• 4 years work experience of which 2 years in formal business analysis or consulting
• Experience in project administration/coordination preferably in applicable business area

Other Requirements - Business Analyst(Process)

Knowledge of ITIL or related field

Knowledge of Microsoft office package.( especially, Visio, Power-Point, Excel)

Method of Application

Interested Candidates will need to register at the mtn website. Click here to apply

Application Deadline

This vacancy expires on 11/22/2010

MTN Nigeria Vacancies

Job Title: Database Analyst 

Department: Capital Programs Group

Location: Lagos

Reporting To: Database Manager

Employment Status : Permanent

Job Description:    

• Develop graphic user interface and generate Oracle SQL scripts to extract site build data from network group
• Develop and utilize methods for evaluation and quality control of research or operational data
• Collect, analyze, interpret and summarize data to generate statistical and analytical reports
• Maintain records of research methods and results and back up all databases 
• Design and develop specific databases in Oracle, MS Access and Filmmaker for collection, tracking and reporting of data
• Develop and present training programs on new database developed
• Provide a wide variety of administrative support services to the department
• Research new database development requirements and produce model based on the requirements
• Maintain database links to ensure they are functioning properly

Job Conditions:

Normal MTNN working conditions, Local travel

Qualifications and Required Skills:             

• First degree in computer science or its equivalent
• At least 4 years experience comprising of 1 – 2 years experience in an Information Technology environment, with experience in data analysis.

Method of Application

Interested Candidates will need to register at the mtn website. Click here to apply

Application Deadline

This vacancy expires on 11/17/2010

MTN Nigeria Vacancy

Job Title: Fixed Network Planning Manager

Department: Network Group

Location: Lagos

Employment Status: Permanent

Reporting To: Senior Manager, Systems Planning

Job Description:   

• Direct and mentor Fixed Network Planning Engineers to effectively optimize network topology for fixed network platforms on connectivity of network elements to meet the promised deployment of services and define procedure for the Execution of prompt network capacity for all fixed network elements, features and protocols. 
• Oversee the designing and dimensioning of fixed network services, to meet the requirements of subscriber growth forecast.
•  Manage the planning and design of  network architecture for the growth of  Fixed Network in terms of traffic and subscribers capacity
•  Define and maintain relevant standards for the analysis of network model outputs and traffic patterns to evaluate model and proffer solution if necessary and maintain also network measurement and optimization parameters for the Fixed Network platforms
• Manage Fixed Network activities for efficient capacity provisioning to support the network growth in terms of  traffic and subscribers capacities and platforms deployment (EWSD, RDLU, ADSL, DSLAM, etc) with marketing projections to effectively capture the fixed line market and position MTN at an advantaged position
•  Review and approve documentations and reports within Fixed Network environment e.g feasibility studies, functional and technical specifications for new network rollout as well as enhancement of existing network
•  Oversee and maintain network measurement parameters to effectively monitor and utilization all fixed network platforms, hardware, software, interfaces, etc and make informed decisions geared towards optimal utilization of the respective nodes
•  CAPEX and OPEX Budgeting in line with organization strategic objectives

Job Conditions:

General office hours, Some weekends and after hours work, International and In-country travel, General MTN working conditions

Qualifications and Required Skills:   

• A bachelors degree in Electrical/Electronic or Computer Engineering from a reputable institution
• 8 years experience in Fixed Network industry which including 3 Years Technical Experience in Planning of Fixed Network Elements, Fixed line Exchange statistics and Operations
• Vast knowledge of Signaling System, DSS1, C7, ISUP, TDMA
• Experience in forecasting long tern network growth and providing input to company business plan               

Method of Application

Interested Candidates will need to register at the MTNN website. Click here to apply

Application Deadline

This vacancy expires on 11/22/2010